The Confero Platform is not compatible with mobile devices and can only be used with either the Google Chrome or Microsoft Edge browser.

Install Google Chrome

  1. Go to https://www.google.com/chrome/ and click on Download Chrome.
  2. Double-click on the downloaded file and follow the installation instructions.
  3. You can now access the Confero Platform.
  4. In case your Chrome browser denies you access to the Confero Platform, make sure the following domain names are whitelisted: *.televic.com, *.tokbox.com, *.opentok.com. To whitelist a domain name, follow the instructions on the following page: https://support.google.com/chrome/answer/114662

Install Microsfoft Edge

  1. Go to https://www.microsoft.com/en-us/edge and click on Download Edge.
  2. Choose your operating system in the dropdown list.
  3. Read the Microsoft License Terms after selecting the display language, and click on Accept Edge terms.
  4. Download the .exe file.
  5. Double-click on the downloaded file and follow the installation instructions.
  6. You can now access the Confero Platform.
  7. In case your Edge browser denies you access to the Confero Platform, make sure the following domain names are whitelisted: *.televic.com, *.tokbox.com, *.opentok.com. To whitelist a domain name, follow the instructions on the following page: https://support.microsoft.com/en-us/microsoft-edge/change-site-access-permissions-for-extensions-in-microsoft-edge-7d1c889d-e267-4be0-15d4-3ed5d0c82ef5

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